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I-HOPE Women's Business Center

Effective First Impressions: Face to Face

Wed 9:30 AM to 11:30 AM
Topic: Managing a Business

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The starting point for the entire customer service process is meeting and greeting the customer. The vital first moments with the customer set the tone for the entire interaction. By energetically and professionally welcoming your customer, you make successful customer interactions not only possible, but probable. Customers want to be recognized, appreciated, and treated with courtesy and understanding. For this to happen, you have to be at your best in this meet and greet stage of the customer journey.

Fee: No Cost

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Phone: 843-225-4343


Increasing HOPE Business Success Center
The Opportunity Center
8570 Rivers Avenue North Charleston, SC 29406

Increasing Hope

Association of Women's Business Centers U.S. Small Business Administration

Funded in part through a Cooperative Agreement with the U.S. Small Business Administration.
All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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